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FREQUENTLY ASKED QUESTIONS

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When will the Pumphouse® Express wash location open in Lytle?

We are OPEN for business 8am-8pm!!

You can purchase a membership plan right here on the website! Click on the “Join the Club” button (top right) and follow the instructions there. You can also purchase a plan at any Pumphouse® Express Car Washes car wash location. Welcome to the Club!
The fee for the membership plan you purchase will be charged or debited monthly to your Payment Method on the day of month on which you signed up for the plan. However, if a membership is purchased on the 29th, 30th, or 31st of the month, the renewal date will automatically be set to the 28th. In some cases, your payment date may change, for example, if your Payment Method has not successfully settled.

You can cancel your plan by contacting us at contact@pumhousecarwashes.com, by calling (830) 741-4485, or by visiting any Pumphouse® Express Car Washes location. Please give us five days’ notice in order to cancel before your next monthly charge.

If your payment method on file with us expires, you can add a new payment method through your online account. You will also be prompted to add a new payment method the next time you go through a Pumphouse Express wash. If you do not add a new payment method before your current method expires, your membership may be paused.

Do I get a refund if I cancel my plan?

If you cancel your membership plan, your membership will stay active and useable by you for the remainder of the last monthly pay period for which you paid. You will not receive a refund for that time.
No, membership plans are vehicle-specific, and only one vehicle may be registered per plan. You may not use your plan for a vehicle other than the one associated with your plan that is on file with Pumphouse.

To learn the full details of your membership plan, please review our membership Terms of Service. Happy washing!

The Castroville location is coming soon! We hope to open in Spring 2025.